The Best Mailchimp Alternatives for Businesses in Singapore [2025]
Looking for the best Mailchimp alternatives for your Singapore business? Here are our top picks.
Klaviyo is a popular CRM built specifically for B2C businesses, offering marketing automation—particularly email and SMS—along with analytics and customer service features. Catering to businesses of all sizes from small startups to large corporations, Klaviyo currently serves over 146,000 paying customers globally¹.
This article looks at Klaviyo's pricing plans, including available add-ons and what each plan offers, to help businesses in Singapore select the most suitable option. We’ll also introduce the Wise Business multi-currency card as a convenient way to pay for Klaviyo and other SaaS subscriptions while saving money on forex fees.
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All Klaviyo subscriptions are billed monthly, starting from the day you sign up for a paid plan². Currently, annual pricing isn't available. Klaviyo accepts all major credit and debit cards for payment³.
Klaviyo’s pricing varies based on the number of active profiles you have, your SMS usage, and whether you use both email and SMS or email alone. An active profile is any contact eligible to receive emails, such as subscribers who have consented to receive marketing communications.
Klaviyo also offers add-ons to its core email and SMS marketing services. These include Reviews, Marketing Analytics, and the Advanced Klaviyo Data Platform—each available as separate tools with individual pricing.
Monthly pricing | |
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Free | Free |
USD 20–2,300+/month, based on active profiles and email needs | |
Email + SMS | USD 35–6,125+/month, based on active profiles and email/SMS needs |
*Details accurate as of 11th April 2025
All Klaviyo prices are listed in US dollars.
Businesses in Singapore and around the world will be billed in this currency⁴. However, depending on your bank, card or payment service provider, the charge may appear on your statement in your local currency, which means you may incur foreign transaction fees.
You might also encounter a couple of other scenarios where your business in Singapore gets charged Klaviyo fees in a foreign currency rather than SGD. By understanding these scenarios, you can take proactive steps to manage your billing effectively and avoid unnecessary foreign transaction fees.
💡Considerations for Cross-Currency Billing: |
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Centralised Payment Systems: If your business (eg. a Singapore subsidiary) uses a centralised payment system or corporate credit card based in another country, your Klaviyo account might be linked to this system, resulting in billing in the currency of the payment system rather than SGD. This can lead to additional currency conversion fees. |
Initial Account Setup: If your Klaviyo account was initially set up by your business in another country before establishing a branch in Singapore, the account might still be billed in the original currency unless updated. This is another scenario where you might incur cross-currency charges. |
Using a multi-currency business card like Wise Business could allow you to lower costs by enjoying minimal conversion rates at mid-market exchange rates.
➡️Learn how Wise Business can help you save on cross-currency bills
As its name suggests, the Free plan is entirely free to use. It's not a free trial, meaning you can stay on the Free plan for as long as you want. However, it has some limitations, primarily in the number of emails and SMS messages you can send and how many active profiles you can have.
Klaviyo’s Free plan provides access to most of the platform's core features, including customer profiles, pre-built dashboards, over 350 integrations, multi-channel segmentation, A/B testing, personalised product recommendations, and more.
However, the Free plan has the following limitations:
The Free plan is a great way to try out the Klaviyo platform to see if it's the right tool for your business. If you run a small business with fewer than 250 subscribers and only need to send fewer than 500 emails or 250 SMS/MMS messages per month, it's likely the right choice. Otherwise, a paid plan is recommended.
Klaviyo’s paid Email plan is based on the number of active profiles in your account, with dozens of pricing tiers available on a sliding scale. You can select the tier that best matches your audience size.
Here are just a few examples, including the lowest and highest tiers:
To find the exact cost for your business, visit Klaviyo’s pricing page and select the tier that best matches your number of contacts.
Klaviyo’s Email plan includes everything offered in the Free plan while allowing you to have more active profiles and send more emails based on your needs. It also includes a few additional benefits, such as:
If you plan to focus primarily on email marketing and want pricing that scales as your list of contacts grows, the Email plan is likely the best fit for your business. It’s more cost-effective than the Email + SMS plan if you don’t need SMS messaging.
The pricing for the Email + SMS plan is based on the number of active profiles you have and the amount of SMS/MMS credits you need each month. Numerous pricing tiers are available, and you can adjust both the active profile limit and SMS requirements independently to create the perfect plan.
Here are a few examples, including the lowest and highest tiers:
To determine the precise cost for your business, check out Klaviyo's pricing page and choose the tier that aligns best with your needs.
Klaviyo’s Email + SMS plan includes all the features of the Free and Email plans. The main difference is that it allows you to send significantly more SMS/MMS messages.
However, it's important to note that Klaviyo SMS is not currently available in Singapore. This means Singapore businesses cannot send SMS or MMS messages to contacts within Singapore—only to those in supported countries outside of Singapore, such as the United States, Canada, Australia, New Zealand, and countries in Europe.
The Email + SMS plan is only a good fit for Singapore businesses with a global customer base, particularly in countries where Klaviyo supports SMS. If you need SMS marketing within Singapore, the Email + SMS plan would not be the right choice for you at this time, though Klaviyo is looking to expand this service into new regions.
Klaviyo offers the following three powerful add-ons:
Singapore businesses can optimise their Klaviyo spending in several ways:
➡️ Get Wise Business for Smart Savings
Omnisend is one of Klaviyo’s closest competitors, offering a similar e-commerce-focused marketing platform that combines email, SMS, reviews, and automation tools.
Klaviyo and Omnisend both have free plans to try out their platforms. However, Omnisend is typically significantly cheaper across all tiers when comparing their paid subscriptions, especially if you pay 3 months upfront on Omnisend.
The starting prices for their email-only plans are:
Here's an example of what two comparable email and SMS plans cost:
For an exact comparison of plans that match your specific needs, visit Klaviyo’s and Omnisend’s pricing pages, where the different pricing tiers are publicly listed.
Yes, you can switch your Klaviyo plan at any time. Upgrading your plan takes effect immediately, so you can access more features or higher limits immediately. Downgrading your plan takes effect at the start of your next billing cycle.
Klaviyo’s Flexible Sending and Auto-Downgrade features help users automatically switch between plans, saving costs while meeting your needs.
Klaviyo has a free plan that comes with 60 days of email support. It allows you to send up to 500 emails per month to 250 contacts and provides 150 SMS credits.
You can also try the Reviews add-on for free if your online store processes fewer than 50 orders per month. Additionally, Klaviyo offers a 30-day free trial of its Advanced Klaviyo Data Platform.
Currently, Klaviyo doesn't offer a dedicated iOS or Android app.
Klaviyo is a powerful CRM that excels in email and SMS marketing automation, as well as data analytics—especially for B2C businesses. Its flexible, usage-based pricing scales with your growth, so you only pay more as your needs increase.
However, Singapore businesses should note that SMS messaging within the country is currently unavailable, which is important to consider when selecting a plan.
💡 As Klaviyo bills all customers in USD, it's essential to use a cost-effective payment method to avoid costly foreign transaction fees. The Wise Business multi-currency account is an ideal solution, enabling your business to pay for Klaviyo and other SaaS subscriptions in any currency, always at the mid-market rate. |
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➡️ Get Started with Wise Business today
Sources:
Sources checked on: 11th April 2025
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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