How to Accept Payments Online in the UK - 2025 Guide
It’s increasingly important for UK businesses to be able to process payments online, to be able to connect with the biggest possible pool of customers...
If you want to take customer payments digitally, you may be trying to decide which merchant account to open. A merchant account is sometimes used to receive online payments before you withdraw your funds to your business account, and may be provided by your payment processor. This guide walks through how merchant accounts for small businesses work, and some to look out for.
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Online merchant accounts for small businesses allow you to collect customer payments digitally, when your customer pays by card, using an e-wallet, or with a local payment method like Klarna.
When a customer pays online, there are several parties involved, including a payment gateway which securely transmits your customer’s financial information to the payment processor. The payment processor then liaises with the customer’s bank or card provider to ensure the payment can be accepted. Once the bank gives the OK, the money is deposited to the merchant account.
Merchant accounts can be standalone services, but they’re often provided by the payment processor you use to connect with customers and take card payments securely and conveniently.
Merchant accounts aren’t like business bank accounts as they’re not intended for day to day transactions. Instead you may use a merchant account to receive incoming payments, before withdrawing the funds to your business account to use for transacting later.
Many of the best merchant accounts for small businesses are provided by major payment processing services which also offer a full end to end payment processing service. You may use a merchant account as a kind of intermediary, to have funds deposited there from customers’ online and card payments before you move it to your main business account. However this isn’t always necessary.
Some business accounts also offer payment services alongside your day to day financial management tools. A provider like Wise Business, for example, offers payment processing including card payments and incoming bank transfers, which are deposited right into your Wise Business account with no need for a separate merchant account. This can be more convenient and means you get instant access to your money once a payment has been processed.
💡 Learn more about Wise Business
In most cases, UK small businesses can set up a merchant account online with a standalone provider or the payment processor they’ve selected.
You’ll normally be able to set up a provider account online or in an app quite quickly and you can then choose the ways you want to use the provider, including no code options to receive online payments through your website or digital invoices.
Merchant accounts in the UK can have very varied approaches to fees, which means you’ll need to shop around to pick the right option for your business needs. You might find you need to pay a monthly fee for your merchant account, for example, but not all providers have ongoing costs. Pretty much all services will then charge a per transaction fee, which may get cheaper for customers who upgrade to an account with a higher monthly fee.
Compare a few different UK merchant account options, looking carefully at the following:
We’ve got some great ideas coming up to help start your research into the best merchant accounts for small businesses.
There are lots of different merchant accounts for small businesses, often offered alongside end to end payment processing tools. When assessing different online merchant accounts for small businesses, you’ll want to look at the feature availability, costs and how reliable they are likely to be, based on reviews from their current customers.
To help you compare the best merchant accounts for small businesses we've picked out a few for a head to head comparison, with more on each provider coming up right after:
Provider | Trustpilot score | Transaction fees | Best for |
---|---|---|---|
Stripe¹ | 2 stars, Poor, from 16,000+ reviews⁶ | No monthly fees Payments from 1.5% + £0.20 for standard UK cards¹¹ | No monthly fee processing options |
Square² | 4.2 stars, Great, from 3,000+ reviews⁷ | Monthly fee £0 or £29 Online payments from 1.4% + £0.25 for transactions with UK cards¹² | Selection of tools for restaurants, retailers or appointment-based businesses |
Worldpay³ | 4.3 stars, Excellent, from 8,000+ reviews | Fees available on request | Larger businesses in the UK looking for custom pricing |
Sumup⁴ | 4 stars, Great, from 27,000+ reviews⁹ | Monthly fee £0 or £19 Payments from 0.99% for the Payments Plus account, or from 2.5% for the pay as you go option¹³ | Discounts on POS equipment for plan holders |
Adyen⁵ | 1.4 stars, Bad, from 300+ reviews¹⁰ | No monthly fee or set up fee Payment fees vary a lot depending on payment method and customer location¹⁴ | Huge range of payment options with transparent pricing |
*Details correct at time of research - 29th June 2025
Best for: No monthly fee processing options with a very good choice of payment methods
Trustpilot: 2 stars, Poor, from 16,000+ reviews
Key fees: No monthly fees, Payments from 1.5% + 0.20 GBP for standard UK cards
Stripe offers comprehensive payment processing services and merchant accounts for UK businesses. Take one off and recurring payments with cards, local payment methods, and from banks, as well as getting options for extras like fraud prevention tools. There are no monthly fees so you only pay for the services you need.
Read our complete Stripe Review.
Best for: Selection of tools for restaurants, retailers or appointment-based businesses
Trustpilot: 4.2 stars, Great, from 3,000+ reviews
Key fees: Monthly fee 0 GBP or 29 GBP, Payments from 1.4% + 0.25 GBP for transactions with UK cards
Square offers services on a pay as you go basis, and has tools specifically designed to help restaurants, retailers or appointment-based businesses with a monthly fee. You can process payments locally and internationally, and Square has a Great Trustpilot rating showing it is well liked by customers in the UK.
Read our comparison between Stripe and Square.
Best for: Larger businesses in the UK looking for custom pricing
Trustpilot: 4.3 stars, Excellent, from 8,000+ reviews
Key fees: Fees available on request
Worldpay processes many of the payments which are made on a day to day basis in the UK and works with large and small businesses alike. Worldpay does not market plans or advertise pricing - instead everything is done on a custom made basis so you can get the package which suits your needs.
Read our comparison between Stripe and Worldpay.
Best for: Discounts on POS equipment for plan holders, allowing for offline payments more cheaply too
Trustpilot: 4 stars, Great, from 26,000+ reviews
Key fees: Monthly fee 0 GBP or 19 GBP, Payments from 0.99% for the Payments Plus account, or from 2.5% for the pay as you go option
Sumup has different pricing options including a pay as you go account which has higher per transaction processing fees, or an account with monthly charges and lower processing fees. This allows you to select the plan which meets your volume needs best - per transaction fees on the Payments Plus account start from just 0.99% which is pretty good compared to competitors.
Read our complete SumUp review.
Best for: Huge range of payment options with transparent pricing
Trustpilot: 1.4 stars, Bad, from 300+ reviews
Key fees: No monthly fee or set up fee, Payment fees vary a lot depending on payment method and customer location
Adyen is a global provider which has payment processing tools for a vast array of payment types. Pricing is very varied depending on the payment type, but you can get paid using cards, bank services and local payment methods from around the world, including Buy Now, Pay Later services.
Before you choose a merchant account, think carefully about the type of transactions you expect to take frequently and the volume of payments you anticipate. Different providers have their own fees, so selecting one which has the lowest possible costs for the types of payment you take often can keep your costs down overall.
If you have a relatively high turnover you might also find it’s worthwhile to negotiate a custom package from your preferred payment processor or provider - you may be able to get better terms on your fees this way if you use the account a lot.
Complex payment gateway integrations are in the past, you can start accepting credit and debit card payments in 18+ currencies in minutes with Wise, no code required.
Just send a payment link, invoice, or QR code to your customers, and let Wise handle the rest, ensuring timely payments and improving your cash flow. This streamlined approach wipes out the technical challenges and time-consuming setup associated with traditional payment gateways, allowing you to focus on what truly matters: growing your business.
Say goodbye to high and complex payment processing fees. Wise Business offers a transparent, low-cost solution with just 1% fee for domestic cards and 2.9% for international and business cards.
And once the payment is done you can manage multiple currencies effortlessly, all in one account. Enhance your customer relationships and support your business's global expansion with a payment solution that prioritises simplicity and efficiency.
Get started with Wise Business 🚀
A payment gateway and a merchant account are both used to process digital payments but they’re not the same thing. When a customer makes a payment online the sensitive financial details are handled by the payment gateway which encrypts them and securely passes the details on so they go to the customer’s bank for approval. Once the transaction is processed, the funds are deposited in the merchant account.
Yes. A merchant account isn’t always needed with providers like Wise Business. You can use your Wise Business account to accept global online payments from cards and banks, and have the funds deposited into your Wise account directly rather than having to go through a merchant account as a staging post.
Whether or not you can use the same merchant account for online and in-store payments depends on the specific provider you pick. Many do offer offline payments, which can mean you use one unified service for all your incoming funds.
Whether you get a merchant account from a standalone service or a payment provider, the account will operate in a similar way. Funds from digital payments are deposited into your merchant account and you can then withdraw the money to your business account later. If you’d prefer you can skip this step entirely with an account from Wise Business which lets you receive customer card payments to your main Wise account with no merchant account required.
Sources used in this article:
Sources last checked 29/06/2025
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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