How to Start an Import and Export Business in Singapore
Starting an import and export business in Singapore? Read this guide and take note of key regulations, costs and financial support options.
PayPal was one of the first digital payment platforms to be established, allowing customers to shop and send money online - and letting internet entrepreneurs receive fast and simple payments. If you run an online business, use marketplace platforms like Etsy or eBay or receive an income through selling on social media, you may be considering a business PayPal account.
This guide will run through all you need to know about using the PayPal business account in Singapore, and fees exchange rates you should know of. To help you decide if PayPal is right for you, we’ll also introduce an alternative for comparison - the Wise business account. If you trade internationally, or have your eye on global growth, Wise could suit you, with low cost, secure international business payments which use the real mid-market exchange rate.
Table of contents |
---|
PayPal has a huge global user base, and is a popular, fast and secure way to pay - particularly when shopping online or via apps. Offering PayPal as a payment method to your customers could boost your business - and you can also use your PayPal account to manage your business finances more broadly, making payments, and gathering insights and data about how your company is performing.
Here are some of the PayPal Singapore business features you’ll be able to access¹:
Let’s take a look at some of the fees you’ll encounter when using a PayPal Singapore business account. First, the costs of sending a payment from your PayPal account.
It’s worth noting upfront that PayPal’s fees will depend on the specific terms and conditions of your account agreement - so you’ll need to double check the full details before you start transacting. However, here are the usual charges to send money with PayPal:
PayPal payment type | PayPal business fee² |
---|---|
Send a domestic payment in SGD | Fee may vary depending on how you fund the transfer - some domestic payments are free to make |
Send an international payment | Fee may vary depending on how you fund the transferCurrency conversion fees may also apply |
Send a domestic PayPal Payout (pay to multiple users at once) | 2% of transaction value, capped at S$1.60 per transaction |
Send an international PayPal Payout (pay to multiple users at once) | 2% of transaction value, capped at S$80 per transaction + any currency conversion fee |
We’ve already mentioned that you may pay a currency conversion fee when you send a payment overseas with PayPal. But what does this really mean?
To understand the PayPal exchange rate you first need to know about the mid-market exchange rate. That’s the rate you’ll find on Google, or when you use an online currency conversion tool.
However, it’s not necessarily available to retail customers. Instead, many platforms, including PayPal, choose to add a currency conversion fee to the exchange rate they use. This can make it harder to work out the real costs of international payments - and push up the price overall.
PayPal uses a currency conversion fee of 3% - 4% for commercial payments depending on the specific transaction you’re making: 3% for balance conversions, transfers, and payouts, and 4% when sending payments or receiving refunds. While this is a common practice, conversion fees aren’t inevitable.
You may find you can get a better deal if you choose a provider like Wise for your international transactions. Wise actually uses the mid-market exchange rate, with low, transparent fees which are split out so you’ll always be able to see exactly how much your transfer costs. See below how Wise's fees compare to PayPal:
PayPal may impose limits on both personal and business accounts, which can be found by logging into your PayPal account³. If there’s a limit to the amount you can transfer, you’ll be able to reach out to PayPal directly to understand how you can increase this limit - usually by completing further verification steps.
Both PayPal and Wise offer business services - although here the features on offer from each provider are a little bit different. Which is best for you may depend on the transactions you need to make.
Let’s take a quick look at the features available from both PayPal and Wise head to head.
PayPal Business Singapore | Wise Business Singapore⁵ | |
---|---|---|
Available currencies | Support 25 currencies in more than 200 countries/regions⁴ | Hold, receive, exchange and send payments in 40+ currenciesGet local bank details for 9 (including SGD, USD, EUR, and more) |
Fees for sending money | Domestic sends: Fees may vary for one off payments, depending on currencies and funding method; 2% fee for mass payouts + any relevant currency conversion feeInternational sends: A currency conversion fee of 4% above the base exchange rate applies | From 0.26%; Conversion fee varies by currency |
Fees for receiving money | Domestic sales: 3.9% + S$0.50 per transactionInternational sales: 4.4% + fixed fee (based on currency received) | Free to receive domestic payments with local account details (AUD, SGD, USD, EUR, and more)* Receive Wire & Swift payments with international account details:Fixed fee depending on currency received* |
Convert currencies | Adds 3-4% to the base exchange rate as a currency conversion charge, with the exact rate depending on the transaction type | Mid-market exchange rate + small fee starting from 0.26% |
Linked debit card | Unavailable | Available; first card on the account is free, additional cards at S$4 each |
Integrate on your e-commerce site for payments | Available | Unavailable |
Sell through social media links | Available | Unavailable |
Seller protections and dispute resolution in place | Available | Unavailable |
*Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information
Details correct at time of writing — 21 Aug 2025
A PayPal Singapore Business account might suit you if you’re running an e-commerce store and want a ready-made payment gateway built in. PayPal Checkout can be embedded directly into your site, letting customers pay in a wide range of currencies with their PayPal balance, bank account, or cards. That means you don’t need to set up a separate merchant account or external gateway provider — PayPal processes the transaction end-to-end and deposits the money into your account.
➡️ Check out our guide to learn more about payment gateways in Singapore.
Beyond e-commerce, your PayPal Business account can also be used to pay suppliers and staff, send invoices, and generate transaction reports to track performance. The main limitation is that PayPal Singapore doesn’t issue a linked debit card you can use to spend directly from your PayPal balance. If that’s important for your team’s expenses, you’d need to look at alternative providers that offer multi-currency cards.
💡Need to pay or get paid in foreign currencies? Wise Business could be a better alternative business account as you can hold, send, receive and exchange 40+ currencies all in one place. You’ll always get the mid-market rate with low, transparent fees. Even better, you can connect Wise Business cards to your account to control team spending in real time and reduce admin. |
---|
➡️Get started with Wise Business today
PayPal Business accounts do not usually have any maintenance fees, but you’ll pay for a broad range of transaction types. We’ll look at a couple of the most common costs you’ll face in more detail next, but it’s also worth looking out for charges such as:
Not all PayPal merchants will end up paying all of these costs — it really depends on how you use your account. Check through the terms and conditions carefully before you start to transact with PayPal.
One charge which is pretty much unavoidable is the cost for withdrawing money from PayPal. If you’ve received PayPal payments you might end up needing to pay a charge to withdraw to your bank account, depending on how you arrange the transfer:
PayPal withdrawal type | PayPal Singapore fee |
---|---|
Withdraw to a linked SGD bank account | Free for amounts over S$200; S$1.00 fee if withdrawing less than S$200 Currency conversion fees may apply |
Withdraw to a linked USD bank account | 3.0% of the withdrawal amount |
Withdraw to a linked SGD card | 1.0% of amount; min fee S$0.50, max fee S$15.00 |
Details correct at time of writing — 21 Aug 2025
If you’re using PayPal to receive commercial payments, there are fees to pay, which vary based on the transfer detail:
Payment type | PayPal commercial payment fee |
---|---|
Domestic payment in SGD | 3.9% + S$0.50 per transaction (for payments received from buyers in Singapore) |
International payment | 4.4% + fixed fee per transaction (fixed fees vary by currency) |
Details correct at time of writing — 21 Aug 2025
Start accepting card payments the easy way — no coding, no complex gateway setup. With Wise Business, just share a link, invoice, or QR code and get paid in multiple currencies in minutes.
Card processing fees are simple: 3.2% + S$0.50 for Singapore cards, 3.6% + S$0.50 for international or business cards⁶. Once paid, the money goes straight into your Wise multi-currency account so you can hold, convert, or withdraw at the real exchange rate at your convenience.
Accept card payments the smarter way with Wise Business
Getting started with PayPal Business is straightforward; you can be up and running in minutes⁷:
➡️Check out our guide on how to create a PayPal account.
Once your account is active, you can choose how you want to get paid. PayPal Business supports⁸:
With these options, you can accept payments online, in person, or through social media, all from one account.
Here’s a round up of a couple of commonly asked questions.
PayPal personal accounts are intended to let customers make and receive personal payments, and shop and spend securely for themselves. PayPal Business accounts are designed for business owners, online sellers and people who need to send and receive payments linked to their work.
The features and fees of PayPal personal vs business accounts are quite different, so you’ll need to make sure you pick the correct account type for your needs.
And if you’re also weighing up account types on Wise, the same question applies: should you go with a personal account or a business account?
➡️ We’ve covered that in more detail in this article comparing the two accounts
You’ll usually be able to close your PayPal account easily simply by logging in and following these steps⁹:
It’s worth noting that you can’t close a PayPal account where there are active disputes, or which holds a balance. If you’re struggling to close your PayPal Business account, get in touch with payPal customer service to get help.
There’s no denying that PayPal revolutionised the way people shop and send money online.
And as a business owner having PayPal as a payment option can be an attractive option. However, it’s worth researching the range of fees and charges you’ll need to pay when using PayPal; international charges can be particularly high.
Depending on where and how you operate, a different option — or a mix of solutions — may serve you better.
For example, a multi-currency account like Wise Business can cut costs on sending and receiving payments across borders.
➡️ To see this in action, read how Axpara saved more than SGD 50K a year while expanding to new markets with Wise Business ⬅️ |
---|
Sources:
Sources checked on 21 Aug 2025
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
Starting an import and export business in Singapore? Read this guide and take note of key regulations, costs and financial support options.
International businesses can establish a presence in Singapore as a Branch Office or a Subsidiary Company. Here are the differences and what’s best for you.
Set up a Singapore offshore company with ease. Learn the steps, tax perks, and how Wise Business can help you manage global finances from one smart account.
Learn effective strategies to negotiate better supplier prices as you navigate international trade challenges and economic risks to your Singapore business.
Import and export licenses are required by Singapore Customs for controlled goods. If your Singapore business trades goods, here’s everything you must know.
Find the best virtual office address in Singapore with our 2025 guide. Learn how they work, benefits, and compare the top providers.